client relations | Hawthorne Advertising

Strengthen client relationships with these 15 smart strategies

Great client relationships are the foundation of every successful business. Whether it’s through proactive communication, tailored solutions, or delivering consistent value, there’s always room to elevate your client partnerships. In Business Journals Leadership Trust latest article, Jessica Hawthorne-Castro shares her actionable tips to strengthen your relationships and drive long-term success.

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8 essential topics to discuss with new clients (and why)

Agency Press / By Paulina Rzepkowska

Building strong client relationships starts with clear communication from the very first conversation. In the latest Business Journals Leadership Trust article, Jessica Hawthorne-Castro outlines her essential topic to discuss with new clients to set expectations, align goals and build trust.

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How to know when (and why) it’s necessary to say ‘no’ to a client

Agency Press / By Paulina Rzepkowska

Saying “no” to a client can be challenging, but it’s sometimes necessary to protect the quality of your work, your budget, and most importantly, your business’s ethics and reputation. Jessica Hawthorne-Castro provides her advice on this topic in Business Journals Leadership Trust’s How To Know When (And Why) It’s Necessary To Say ‘No’ To A Client.

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