What Gen Y and Z are doing and how performance marketers can reach them where they are
Summer is looking very different for Gen Y and Z consumers right now. Now aged 13 to 39, these generation groups are spending more time with their families, taking outdoor hikes, enjoying time off from school and hanging out with their friends. For entertainment, they’re going to the movies, taking vacations and watching summer sports.
According to a recent YPulse survey, Gen Y and Z are doing more of all of these things as the nation continues to emerge from the global pandemic. For example, 80% of the under-40 set is spending time with family this summer (up from 66% in 2020), 62% are enjoying barbecues (versus 41% last year) and 60% are going to the beach or pool (36% in 2020).
“Summer 2020 was shaped by the pandemic,” YPulse points out. “And while there has been uncertainty around whether ‘normal’ would make a return this year, [our] data shows that young people are planning to get out and make up for lost time this summer.”
Meeting them where they are
Tired of only being able to socialize via mobile phone or Zoom, Gen Y and Z want to get outside, hike, explore the mountains and take a dip in the ocean. As they get back to experiencing some of life’s simple pleasures, they’re also spending more time with friends and family.
“Everyone’s been stuck inside for months, so we want to get outside. It’s not necessarily about doing a big activity; we just want to get out,” said one 20-something Hawthorne employee who shared her thoughts with me for this article. With TikTok as a favored social channel, she says she’s been seeing more targeted ads on that platform plus more billboards and signpost stickers popping up around her town.
Here are four more avenues that marketers can explore as they attempt to pin down their Gen Z and Y audiences this summer:
Social media ads. The TikTok “For You” pages feature continuous, scrolling videos that feature subtle ads made to look like other TikToks. Viewers may not realize they’re watching an ad until they’re halfway through it. Snapchat stories takes a similar approach, but using articles that people can read by clicking through to them, while Instagram stories include sponsored feeds—also subtle and not as noticeable for viewers.
Music to their ears. Streaming music services like Spotify, Apple and YouTube also present opportunities for marketers, knowing that Gen Z’ers heading to a beach barbecue will probably take along a speaker with them. With audio ads, marketers can reach active listeners on any device, in any environment, throughout the day. That’s because the ads are served up between songs, while there are no distractions.
Geotargeting. The delivery of different content to visitors based on their geolocations, geotargeting helps companies reach Gen Y and Z consumers when they are out and about. If they’re gathered around a firepit set up in a restaurant’s outdoor seating area, for example, these youngers are constantly checking their phones and social feeds. The group that plans to hit the beach within the next few days may need new beach towels, umbrellas or coolers for the outing. Using geotargeting, marketers can hit them while they’re making plans and writing up their shopping lists.
Video games. They may be heading outdoors, but Gens Y and Z still love their video games. This presents an opportunity for marketers to create in-app ads on the popular gaming platforms. According to Deloitte’s 2021 Digital Media Trends survey, Gen Z consumers say video games are their top entertainment activity, with 87% of them playing video games on a daily or weekly basis. “Video games were already growing significantly before Covid-19, but have been amplified during the pandemic,” Deloitte points out. “Many are playing daily to fill idle time, connect with friends, compete with opponents and escape into stories.”
Rethinking connections and engagement
As the world continues to open up, marketers are rethinking how they connect with and engage Gen Y and Z consumers, many of whom have been cooped up for the last 16 or so months. And while the national vaccine rollout is still in full swing, and the worldwide impacts of the pandemic have yet to subside, individuals are looking to make up for lost time this summer. For marketers, it’s the perfect opportunity to meet consumers where they are and give them valuable information, content and products that they’re hungering for.