Question: What’s one of the 9 ‘points of excellence’ leaders strive to model every day?
Answer: ‘Respect.’

“Whether communicating with co-workers or customers, it’s important to treat everyone in the way you expect to be treated. This includes communicating in a timely, professional and respectful manner as well as answering questions with full knowledge and guidance. Maintaining trust and respect ensures successful partnerships and grows relationships.“
– Jessica Hawthorne-Castro, Hawthorne Advertising

For the full article go to “9 leaders share one ‘point of excellence’ they strive to model every day” at The Business Journals.