Question: What’s one of the 5 business lessons to learn from high-profile corporate failures?
Answer: ‘You ignore your customers at your peril.’
“A major lesson to learn from many high-profile company failures is that customer feedback can make or break your company or reputation. Therefore, it’s important to ensure you’re always putting the customer first. Respond appropriately to customer feedback, both by acknowledging it and by making product adjustments as needed.”
– Jessica Hawthorne-Castro, Hawthorne Advertising
For the full article go to “5 business lessons to learn from high-profile corporate failures” at The Business Journals.